Service Bulletin - Control System Obsolescence

As part of our ongoing commitment to customer satisfaction, we are informing you of a service bulletin for older generation Conviron controllers. If one or more of your Conviron reach-in or walk-in chambers utilize a CMP3000, 4000, 5000 or 6050 control system, this service bulletin offers useful guidance for planning your next steps.

What is a control system?

Every plant growth chamber uses a control system that is mounted on the control panel/front of the plant growth chamber or room. The control system regulates the mechanical, electrical, lighting and monitoring systems required to create and maintain environments for the plants.

What’s the issue?

As part of our ongoing commitment to customer satisfaction, we are informing you of a service bulletin for several previous generation Conviron controllers. Model CMP3000 - 6050 have many critical parts that have been discontinued, therefore full replacement controllers are no longer available.

What should you do?

Protecting your plant experiments and preserving the up-time of your Conviron chambers and rooms is important to ensure your equipment continues to perform reliably for years to come. Since limited parts availability or a required full replacement may impact the current or planned usage of your plant growth chambers and rooms we recommend planning ahead together with Conviron to:

• Determine the viability of a complete controller retrofit solution
• Partial retrofit solution (e.g. 50% of your old controllers)
• Other upgrade solutions (e.g. Argus TITAN control system)
• Or an all-together new chamber/room

What's the level of risk?

Many control systems continue to work for years without any problems. However often clients have high value experiments and/or crops in progress that, if interrupted, can result in unexpected data loss, lost plant material or significantly delayed project timelines that can be difficult or expensive to recreate.

What will Conviron do?

As the leading provider of controlled environments, Conviron provides the most advanced technology and robust systems that work together to perform reliably for years, and sometimes decades, beyond expectation. With time, however, technology including lighting, instrumentation, refrigeration and controls evolves to offer new advantages in terms of performance, safety and cost. This process suspends or obsoletes critical components that were once standard or leading edge at the time of purchase.

To that end, Conviron has a well established CORE™ Fleet Upgrade Program to protect you from obsolescence risks and to gradually replace your aging controllers and chambers. Learn more by visiting the Retrofits & Upgrades section of our website (see button below).

You may also contact our sales department from 9:00 a.m. to 5:00 p.m. CST at +1.204.786.6451 or via our “Contact Us” page at www.conviron.com

Our team will recommend steps to take which may include an on-site fleet audit to better gauge the current state of your equipment.